Privacy Policy

Effective Date: 16 May 2025

At Rani Car Rental CC, accessible from https://namibianwildtracks.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect personal information when you:

Submit a vehicle booking via our online booking form
Subscribe to our mailing list
Contact us directly by phone or email
Interact with our website (via analytics tools)

The types of personal data we may collect include:

Full name
Contact number
Email address
Travel and booking details
IP address and browser/device information (via analytics)

2. How We Use Your Information

We use the collected data for the following purposes:

To process and manage vehicle booking enquiries and reservations
To communicate with you about your booking or our services
To send periodic newsletters and updates (if you have subscribed)
To analyse website traffic and improve our services
To maintain website functionality and performance through caching mechanisms

3. Use of Cookies and Tracking Technologies

Our website uses cookies and third-party tools like Google Analytics to collect anonymous data about website usage, such as:

Pages visited
Time spent on the site
Device type and location (approximate)

This helps us understand how visitors use our site and allows us to improve user experience. You can choose to disable cookies through your browser settings.

4. Mailing List and Marketing

If you opt in to our mailing list, we will use your email address to send you updates, offers, and relevant information. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or contacting us directly.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. Your data may be shared only in the following cases:

With service providers assisting us in delivering our website and services (e.g. web hosting, email providers)
When required by law or in response to legal requests

6. Data Storage and Security

Your personal information is stored securely on our servers or with trusted third-party service providers. We use security measures to protect your information from unauthorised access, misuse, or disclosure.

7. Caching and Website Performance

To improve website performance and load times, we use caching technologies (both plugin-based and server-side). These tools may temporarily store copies of web pages and user interactions. No personal information is stored in these caches.

8. Your Data Rights

You have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your data
Withdraw your consent to marketing communications

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or would like to make a data request, you can contact us at:

Rani Car Rental CC
Tel: 061 401 085
Email: [email protected]
Website: https://namibianwildtracks.com

10. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”